A. Basic communication skills
1. Observe
2. Listen
3. Understand the non-verbal cues
4. Think before you speak
5. Speak clearly
6. Have the right attitude
7. Watch your body language
8. Avoid distractions
9. Network
10. Read
11. Practice
B. Communication skills at workplace
1. Use key points to make an impact
2. Communicate effectively by reiterating
3. Be firm, not aggressive
4. Write things down
5. Be confident
6. Use new approaches
7. Ask relevant questions
8. Record important videos/presentations
9. Proof-read
10. Ask for feedback
C. Communication skills in personal life
1. Treat everyone equally
2. Practice being present
3. Assume the best intention
4. End the conversation properly
D. Communication skills in public
1. Communicate through stories
2. Know your audience
3. Build rapport
4. Master the art of timing
5. Try extemporaneous speech
6. Use visual aids
Good communication skills are extremely important in today’s…
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