How do I claim a warranty repair or replacement with an Amazon Prime Exclusive phone?

It?s not quite as streamlined as you might hope.

Amazon?s Prime Exclusive program is a great way of getting a new phone at a discount. As long as you?re an existing Prime member, you can choose from a wide range of phones that Amazon sells for anywhere from 5 to 10 or even 20% cheaper than their usual retail value.

The catch? You?ll have to put up with a handful of Amazon services pre-installed on your phone, ranging from Kindle and Alexa to Amazon subsidiaries like Goodreads, IMDb, and Audible. This is a pretty small price to pay for a cheaper upfront cost, though — in the past, Amazon forced lock screen ads onto its Prime Exclusive phones, which were a much bigger nuisance than a few removable apps. Luckily, those days are long gone.

Not their phone, not their problem.

You can get some pretty great phones through the Prime…